Privacy Policy
Last updated: 7 June 2026
This Privacy Policy explains how FleetDesk.my ("we", "us") collects, uses, and safeguards your information when you use the FleetDesk platform. We are committed to protecting your privacy and handling your data responsibly.
1. Information Collection
We collect information you provide directly, such as your name, company, email, phone number, and the fleet, customer, and billing data you enter into the Service.
We also collect limited technical information automatically, such as IP address, browser type, and usage activity, to operate and secure the Service.
2. Usage of Information
We use your information to provide, maintain, and improve the Service; to process transactions; to communicate with you about your account; and to provide support.
We do not sell your personal information. We may use aggregated, anonymised data to understand product usage and improve features.
3. Cookies
We use essential cookies to keep you signed in and to remember your preferences (such as light or dark mode). We may use limited analytics cookies to understand how the site is used. You can control cookies through your browser settings.
4. Data Security
We protect your data using encrypted storage, secure authentication, role-based access control, audit logging, and automated backups. Uploaded files pass through a multi-stage validation and scanning pipeline.
While we apply industry-standard safeguards, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account termination, data may be retained for a limited period to comply with legal obligations, after which it is deleted.
6. Third-Party Services
We use trusted third-party providers for hosting, email delivery, and infrastructure. These providers process data on our behalf under appropriate data-protection terms and only to deliver the Service.
7. User Rights
You may access, correct, export, or request deletion of your personal data, subject to applicable law. To exercise these rights, contact us using the details below.
Where applicable, we handle personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
8. Contact Information
If you have questions about this Privacy Policy or how we handle your data, contact us on WhatsApp at +60 12-459 1814.