Terms of Service
Last updated: 7 June 2026
These Terms of Service ("Terms") govern your access to and use of the FleetDesk platform and related services (the "Service") operated by FleetDesk.my. By accessing or using the Service, you agree to be bound by these Terms.
1. Service Usage
FleetDesk provides a cloud-based fleet operations and billing platform. We grant you a non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes in accordance with these Terms.
We may update, enhance, or modify features of the Service from time to time. We will make reasonable efforts to notify you of material changes that affect your use.
2. User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree not to misuse the Service, including by attempting to gain unauthorised access, interfering with its operation, or using it for any unlawful purpose. You are responsible for the accuracy and legality of the data you upload.
3. Subscription Terms
The Service is offered on a subscription basis with plan tiers based on the number of vehicles managed. Your subscription renews automatically each billing period unless cancelled.
You may upgrade or downgrade your plan at any time. Changes take effect from the next billing cycle unless otherwise stated.
4. Payment Terms
Subscription fees are billed in advance and are stated in Malaysian Ringgit (RM). A one-time setup fee may apply, subject to any active promotion.
All fees are non-refundable except where required by applicable law. Failure to pay may result in suspension or termination of access to the Service.
5. Limitation of Liability
To the maximum extent permitted by law, FleetDesk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Service.
Our total aggregate liability for any claim arising out of or relating to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
6. Termination
You may cancel your subscription at any time. Upon cancellation, your access continues until the end of the current billing period.
We may suspend or terminate your access if you breach these Terms. Upon termination, you may request an export of your data within a reasonable period, after which it may be deleted.
7. Intellectual Property
The Service, including its software, design, and content, is owned by FleetDesk.my and protected by intellectual property laws. You retain all rights to the data you submit to the Service.
8. Governing Law
These Terms are governed by the laws of Malaysia. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
For questions about these Terms, contact us on WhatsApp at +60 12-459 1814.